Terms and Conditions

Terms and Conditions, Privacy, Shipping & Returns Policies

These terms and conditions form the basis on which you apply to the Clacton Express Preservation Group, Also whilst using and browsing our website.  Please read them carefully as they contain important information.

 

General terms and conditions

This site is owned and operated by Clacton Express Preservation Group and as such remains our Copyright at all times. Anywhere where other's Work has been used credit has been attached.

 

Note: For the avoidance of doubt
"Goods” means merchandise, (both Physical and Digital) and "services” means availing of our Membership
Scheme or Members Discount Scheme and these may be withdrawn at any time and without prior notification by either us or our partners.

 

1. The contract between us

We must receive payment of the whole of the price for the goods/services that you order before your order can be accepted. Payment of the price for the goods/services represents an offer on your part to purchase the goods/services, which will be accepted by us only when the goods are dispatched/services confirmed. Only at this point is a legally binding contract created between us.

 

2. Acknowledgement of your order

To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a
contract between us. All merchandise orders will be shipped by our merchandisers please allow up to 28 days for delivery of your items. All Merchandise orders and Membership packs will be shipped directly.

 

3. Ownership of rights

copyright of the Logo Designs are owned by Traincrew Graphics with an agreement for reproduction licensed to Clacton Express Preservation Group and associated merchandisers who have been given express permission. Any use of this website or its contents, including
copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose or use
any of our Logo’s without our express permission.

 

4. Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are
correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods/services or their prices as advertised
on this website. Any weights, dimensions and capacities given about the goods
are approximate only.

 

5. Damage to your computer

We try to ensure that this website is
free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to
your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we
will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

 

6. Availability of goods

All orders are subject to acceptance
and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to
cancel your order.  If you have ordered a
service, we will contact you via email to confirm acceptance or to suggest
alternative services.

 

7. Terms and Conditions for Membership

Your membership will be due for renewal on the anniversary of your joining.

7.1 Any member of the Society may resign his/her membership by providing the Membership
Secretary with written or email notice. A member will be deemed to have resigned from the club if his/her membership subscription remains outstanding
for more than one month after the date of their renewal.

8. Membership Cards remain the property of Clacton Express Preservation Group at all times and we reserve the right to Cancel Suspend or permanently withdraw Membership at any time and without prior notice.

 

Membership is Personal only and is not transferable at any time. You must not lend or allow anybody to use
your Membership Card for any reason. Class 315 Preservation Society reserve the right to withdraw and remove a Membership card from members if they have reason to suspect the card is being misused to avail of any membership discount.  

 

8.1 Loss or damage to Membership Cards.

If you lose your membership card you must inform us immediately by telephone, we may also ask you to inform us in writing as well. Any replacement cards either damaged or lost/stolen will have to be funded by you. Clacton Express Preservation Group does not take responsibility for any inconvenience caused by loss or damage to cards.

9. Cancellation rights

Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your order or Membership up to 14 calendar days after the day on which you receive your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.

9.2 Should you wish to cancel your order,
you will need to notify us.

9.3 You cannot cancel your contract if the goods you have ordered are bespoke (i.e. made to order).

9.4 If you have received the goods before you cancel your contract then you must send or give the goods back to us at our contact address at your own cost and risk. If you cancel your contract
but we have already processed the goods you will not need to come and collect them.

9.5 Once you have notified us that you are cancelling your contract, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will
refund any sum debited by us from your credit or debit card within 14 calendar days.

9.6 We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using or wearing the goods
prior to cancellation)

 

10. Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at enquiries.cepg@gmail.com and all notices
from us to you will be displayed on our website from time to time.

 

11. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as
often as possible.

 

12. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this
website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

 

13. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

 

14. Privacy

You acknowledge and agree to be bound
by the terms of our privacy policy.

 

15. Third party rights

Nothing in this Agreement is intended
to, nor shall it confer any rights on a third party.

 

16.PRIVACY STATEMENT

We are committed to respecting and
protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Data Protection Act 1998 (‘the Act’)

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal
data. Use and collection of personal information

We do not store credit card details. In general, you can visit our website without telling us who you are and without revealing any information about yourself.  If, however, you use our site to purchase merchandise or a membership you will need to register and you will be asked to provide certain information such as your contact details, and Images.  We will store this data and hold it on computer or otherwise. We may use information that you provide:

- To register you with our website and to administer it.

- To Complete your registration as a Member or Volunteer

- For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

If you do not want us to use data in
this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your
data.   

 

We may need to or be required by law
to disclose your personal information to third parties:


-In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller.

 
-If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.

Cookies

We collect information directly from
you in a number of ways.  One way is through our use
of ‘cookies’.  Most websites use cookies in order to make them
work, or to work more efficiently, as well as to provide information to the owners of the website.  They help us to understand
how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site.  Cookies are small text files that are placed on your computer’s hard drive by websites that you visit.  They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you.  

This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

 

Some of our cookies are used to simply
collect information about how visitors use our website and these types of cookies collect the information in an anonymous form. Where there is a login process
relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

The rules about cookies on websites
have recently changed.  If you are uncomfortable
with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser.  You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer.  You can also delete any cookies that are already stored on your computer’s hard drive.  

 

However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work.  This is because some of the cookies we use are essential for parts of our website to operate.  Likewise, you may not be able to use some products and services on other websites without cookies.

To find out more about cookies,
including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you do not wish to accept cookies
from our website, please leave this site immediately and then delete and block all cookies from this site.

Security

We endeavour to take all reasonable
steps to protect your personal information.  However, we
cannot guarantee the security of any data that you disclose online and we will
not be responsible for any breach of security unless this is due to our
negligence or wilful default.

 

Your rights

You have the right to ask us not to
process your personal data for marketing purposes.  We will aim
to inform you before collecting your data if we intend to use your data for
such purposes or we intend to disclose your information to any third party for
such purpose.  You can exercise your right to prevent this
happening by checking certain boxes on the forms we use to collect your data.